Care
Shipping & returns
How pieces leave our vault and what happens if something isn't right. Collector-first — clear, not theatrical.
Shipping Policy
Full policy →Delivery timelines and shipping charges across India.
Charges
Flat shipping applies below the free-shipping threshold shown at checkout. Free shipping above that threshold within India.
Timelines
Orders typically dispatch within 1–3 business days. Transit usually takes 3–7 business days depending on pincode. PLACEHOLDER: update courier partners.
Remote areas
Some pincodes may require extra transit time. COD availability can vary by location.
Return & Exchange
Full policy →When returns or exchanges are accepted.
Damaged or incorrect items
Report within 48 hours of delivery with unboxing photos/video. Eligible items may be replaced or refunded.
Change of mind
Opened collectibles are generally not returnable for change of mind due to authenticity and packaging concerns. PLACEHOLDER: confirm final policy.
Refund Policy
Full policy →How refunds are processed.
COD orders
Approved refunds for COD are issued via UPI/bank transfer after verification. PLACEHOLDER: processing window (e.g. 5–7 business days).
Online payments
Once an online gateway is connected, refunds will reverse to the original payment method per provider timelines.
Free shipping above ₹999 · Flat ₹99 below